Users can manually enter tracking numbers into orders in the Quipt Orders section.
Navigate to the Shipping & Fulfillment tab and click into the specific warehouse name under Shipping & Fulfillment.
Once here, locate the order you wish to add tracking information.
If the order does not have a label assigned, you can manually enter the tracking information by clicking the "Enter Tracking" Button at the bottom of the drawer.
Ensure the shipping method is correct before entering the tracking.
If the order already has tracking assigned and it needs to be adjusted, you can roll back the label then follow the steps above to manually enter the correct tracking information.
Uploading Tracking
- You can use the Quipt Shipments template to upload tracking information into Quipt.
- To get the template, click the dropdown next to create order
- Select Upload orders
- Click the hyperlink to download the template.
- Fill out the template. Each line is a single carton. Enter qty for any multi-unit shipments that needs it's cartons combined.
- To upload, navigate back to "Upload order", select “File Type”= Quipt’s Shipments Template (csv)
- Add file
- Click Upload.
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