Index of Errors:
- Unsupported Export Category
- Item-Level Gating
- Value Required for "Attribute" field
- SKU does not match any ASIN
- Merchant is not authorized
- Not authorized to sell this program type
- Missing attributes 'product_type'
Error Message Description |
Reason for Error |
Resolution |
|---|---|---|
"Content: Unsupported export category. Build within retailer's portal manually." |
This error occurs when you are trying to publish an item to a category that is not currently supported on Quipt. |
|
“Content: There is a restriction in effect at the item level (because of Item-Level gatings on an offer” |
This error occurs because of a brand gating on Amazon. We are unable to sell items with this brand. |
|
"Content: A value is required for the "Processor Brand" field." |
This error is caused because there is an attribute value missing that is required in order to list the item on Amazon. |
|
"Content: SKU does not match any ASIN and the product data provided is not eligible for ASIN creation." |
This error occurs because your SKU does not match a preexisting ASIN already on Amazon, and because your marketplace is not eligible for ASIN creation. |
|
"Content: Merchant is not authorized to sell products under this restricted product group. You are not authorized to list products in this category. " |
This error occurs because you are not authorized to sell items in the category you are listing in. (ie. laptops, printers, etc.) To sell in this category, you need to get approval from Amazon Marketplace. |
|
"Content: You are not authorized to sell this program type(e.g. certified_refurbished). You are not authorized to list products in this category. " |
This error occurs because you are not authorized to sell the condition you are trying to list, of items in the category you are listing in. (ie. certified refurbished condition laptops etc.) To sell in this category, you need to get approval from Amazon Marketplace. (Note: This has been most commonly seen with Apple products as Amazon tries to set stricter standards on sellers who are selling certified refurbished and refurbished Apple products.) | 1. Please email content@getquipt.com with the rejection, affected channel, and affected SKU so that we can see what can be done to gain authorization to sell these items on Amazon. |
"Content: Missing Attributes product_type. SKU doesn't match any ASINs. Make sure that all standard product ids (such as UPC, ISBN, EAN, or JAN codes) are correct. To create a new ASIN, include the following attributes: product_type. " |
This error most likely occurs because there are issues with the template file. |
|
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