Error Message Description
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Reason for Error
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Resolution
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"Content: Unsupported export category. Build within retailer's portal manually."
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This error occurs when you are trying to publish an item to a category that is not currently supported on Quipt. |
- If we wanted to publish as soon as possible, the item can be built out manually in the marketplaces' portal.
- For a long-term resolution, please email content@getquipt.com to get an estimate on the time it will take to get your desired category supported.
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"Content: TICKET_SALES"
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This error occurs because Facebook Marketplace does not allow for the sale of tickets. |
- If your item is not a ticket item, please email content@getquipt.com with the rejection, affected channel, and affected SKU so that we can get the item published for you as quickly as possible.
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"Content: LOW_QUALITY_ECOMMERCE"
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This error occurs because Facebook Marketplace thinks your SKU is displaying misleading or incorrect material. |
- Please email content@getquipt.com with the rejection, affected channel, and affected SKU so that we can get the item published for you as quickly as possible.
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"Content: ELECTRONIC_INTERFERENCE_DEVICES"
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This error occurs because Facebook Marketplace believes you are selling a product that could cause electronic interference, and they prohibit the sale of items in that category. |
- If your item does not fall into this category, and you think this rejection is an error, please email content@getquipt.com with the rejection, affected channel, and affected SKU so that we can get the item published for you as quickly as possible.
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