Automated Action Required Order Processing Settings
General
On/Off Switch
This switch allows the partner to be visible on inventory/outgoing feeds.
Sync On/Off Switch
This setting enables the data/file integration between partners.
Partner Reference
This field is used to designate internal ERP accounts for integrated clients
Seller ID
Partners can assign a Seller ID such as your Newegg Seller ID.
Marketplace Name
Like a Seller ID, this is the name of your store or account with the partner.
Inventory
Maximum Hold Time (Minutes)
Maximum amount of time item will be held?
Automatic Feed Rules
Rules to determine when SKUs should be automatically published once content has been created and inventory is available
The Inventory tab is where you can set auto-feed and activation rules. you can set exclusions for Manufacturer, Category, Conditions, etc. Make sure the box is checked for Automatic Feed Rules and that the box is checked any exclusions.
Setting Min/Max Price and Quantity
Fee Management
- Channel commission rates
- Sort by category. General will apply to all.
Freight
Use this tool to edit the freight table. Most channels have this option blocked. This is the standard policy administered based on the profile of the partner relationship in Quipt. It serves as visibility purposes only and does not affect or control activity managed by Quipt
This will automatically default to Company Settings. Here you can override the defaults for a specific partner.
Orders
Automated Action Required Order Processing Settings
Invalid SKUaction:
- None - Allows the order to go into an action required status so a user can process individually.
- Cancel - Automatically cancels orders that fall in Invalid SKU status. This will finalize this action. You cannot reverse a cancelled order.
Duplicate action:
- None - Allows the order to go into an action required status so a user can process individually.
- Skip - Clears the action required status so you will not need to process any action. This is helpful if you have multiple order numbers that have matching values.
- Cancel - Automatically cancels any duplicate orders. This will finalize this action. You cannot reverse a cancelled order.
Invalid Allocation action:
If you are out of physical stock of the ordered product, Quipt can use the below options to manage:
- None - Allows the order to go into an action required status so a user can process individually. If you leave this, manual action is required for order shipment eligibility.
- Purchase More - Order from available inventory from virtual suppliers. If you intend on sourcing products from virtual suppliers, enable this setting.
- Back Order - Continuously attempts to re-shop the order to physical inventory.
- Short Ship - In regards to a multi-unit order, this function automatically cancels the lines that are out of stock but fulfills the lines that have quantity available.
- Cancel - Cancels orders that are out of stock
- Substitute - Attempts to substitute the entire order when the SKUs on order are out of stock.
- Substitute Line - Attempts to only substitute the lines in a multi-unit order where a SKU is out of stock but there are lines that have quantity available.
Invalid price action:
Note that you do not have control over the pricing value for an order from 3rd party or open marketplaces.
- None - Allows the order to go into an action required status so a user can process individually
- Use Channel Price - Use the purchase order price (Recovery) as imported from the channel. Beware if a pricing mistake occurs, selecting this option will automatically push an order to a shippable status. You may sell an order at a loss.
- Use Published Price - Use the price in the outgoing feed. This may not have an effect on the order itself. You cannot tell an Amazon customer that you are filling an order for a higher price than what they paid.
- Cancel - Automatically cancels an order if the price varies outside the allowed variance. This could cause high cancellation rate.
- Use Price Within Variance - Allow a certain variance. If you use the Price Variance Allowance settings, use this option.
- Use Price Given -This is the price the change sent to Quipt.
Invalid address action:
- None - Allows the order to go into an action required status so a user can process individually
- Skip - Pushes the order into the shipping and fulfillment section and attempts label generation. This may cause the error to be pushed to the shipping and fulfillment section/warehouse.
- Cancel - Automatically cancels any order with missing address information. This can cause your cancellation rate to go up and affect marketplace metrics.
Invalid carrier method action:
- None - Allows the order to go into an action required status so a user can process individually
- Cancel - Automatically cancels any order that has an invalid carrier method expectation. This can cause your cancellation rate to go up and affect marketplace metrics.
- Use Alternate - Uses a different shipping carrier than the expected carrier when generating a label
- Skip - Pushes the order through at the carrier method imported even though it could be invalid. If you are shipping orders outside of Quipt and entering tracking, this setting could have little impact. Quipt recommends not using this.
Custom code action:
Partner Settings will take precedency over any rules set within Company Settings.
Certain channels have custom lines of code different than others. BackMarket is the most popular.
- None - Allows the order to go into an action required status so a user can process individually
- Skip - If the channel you are selling on has any custom code scripts, this will ignore those and push the order through as is.
- Cancel - This setting will cancel any order that goes against any custom scripts. This can cause your cancellation rate to go up and affect marketplace metrics.
Invalid payment action:
None - Allows the order to go into an action required status so a user can process individually
Cancel - This setting will cancel any order where there is a payment issue from the relationship. If you do not have a way to reconcile with a channel, you may consider using this. However, this could cause your cancellation rate to go up and affect marketplace metrics.
Promotions
Promo Expiration Time (In Hours) -
The amount of time in hours before promo will expire
Promo Rank
Promo Minimum Allocation
Minimum quantity required for promo?
Accounting
See KB: Accounting Settings Per Channel
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